We recommend the following structure when answering this question.
- What did you do to rectify the mistake
- Duty of candour
- Steps to reduce this from occurring
- ST3 implications
“I was preparing patients for theatre the next day and was taking a group and screen from a patient. The group and screen bottle was out of date and was therefore rejected. I realised and luckily no delays to surgery occurred however I had to bleed the patient again. I therefore apologised and explained my mistake to the patient. In addition I took steps to ensure that it didn’t happen again by informing my colleagues of the incident and discarding the out of date bottles. Personally I learnt the importance of ensuring that all equipment is in date and appropriate for use.”
A never events are serious patient safety incidences that are preventable. Examples in surgery include: Wrong components, wrong side surgery, retention of material post surgery e.g. swabs. components.
Patients are entitled to full explanation of what happened, why and an apology if error/omission.
- You may have made a mistake and reflected on this.
- You may have submitted an incident report
- You may have received a good feedback incident report. In some hospitals they have GRATIX (for good incidences).